Shipping & Returns

Shipping Policy

All Boricua Legacy products are printed and fulfilled on demand. Because each item is made specifically for you, please allow time for production before shipment.

Shipping Costs

Shipping is free on every order, with no minimum. The cost is already included in the price of the shirt, so the price you see is the price you pay — nothing is added at checkout.

Production Time

  • Orders are produced within 2–5 business days after purchase
  • Production times may be slightly longer during peak seasons or holidays

Shipping Times (after fulfillment)

  • United States & Puerto Rico: 3–7 business days

Estimated Total Delivery Time

From the date of purchase, please allow 5–12 business days for your order to arrive. This includes production and shipping time.

Shipping Carriers

Orders are shipped via USPS, UPS, or FedEx depending on your location and order size. A tracking number will be emailed to you once your order ships.

Returns & Exchanges

Because our products are made to order, we do not accept returns or exchanges for buyer's remorse or incorrect size selection. Please review our size guide carefully before ordering.

We will replace or refund your order if:

  • Your item arrives damaged or defective
  • You received the wrong item
  • Your order was lost in transit

How to Request a Replacement or Refund

  1. Email us at support@boricua-legacy.com within 30 days of delivery
  2. Include your order number and a photo of the issue
  3. We'll review your request and respond within 2–3 business days

Non-Returnable Items

  • Items purchased on sale or with a discount code (unless defective)
  • Items that have been worn, washed, or altered
  • Custom orders, which are made specifically for you

Lost or Stolen Packages

Boricua Legacy is not responsible for packages lost or stolen after confirmed delivery. If your tracking shows delivered but you haven't received your order, please contact your local carrier or file a claim with the shipping provider.

Questions?

Reach out to us at our contact page and we'll be happy to help.